1. Who processes your data?

The administrator of your personal data is KAHANTOUR Travel Agency with its headquarters at 1 Rozrywka Street, 31-419 Krakow.

2. How to contact us?
If you have any questions or wish to withdraw your consent to data processing, please write to us:

• e-mail: info@kahan.pl

• address: KAHANTOUR Travel Agency, 1 Rozrywka St., 31-419 Krakow

3. Where do we get your datafrom?We received your data from you – for example, when you made an inquiry or order through our website.

4. For what purpose do we process your data?
Your data is processed because:

• We respond to inquiries and fulfill your orders (such as tours),

• We provide electronic services and handle payments,

• We fulfill legal obligations (e.g., tax, accounting),

• We protect our interests, such as in the case of complaints, debt collection or disputes.

With your permission, we may also use your data for marketing purposes, such as newsletters and advertising campaigns (including through cookies).

5. do you have to provide data?
You provide the data voluntarily, but without some of them (e.g. name, e-mail, contact information) we will not be able to respond to your inquiry or process your reservation. In some cases, they are also required by law.

6. what are your rights?
You have the right to:

• to inspect their data,

• To rectify, delete or restrict the processing of data,

• data transfer,

• Object to processing,

• withdrawal of consent (if given),

• file a complaint with the President of the Office for Personal Data Protection (2 Stawki Street, 00-193 Warsaw) if you believe that your rights have been violated.

7. Who do we share your data with?
We may transfer data:

• to companies that cooperate with us in organizing tours (e.g. insurers, carriers, hotels),

• To companies that support us technically (e.g., hosting, site maintenance),

• public bodies, if we have such an obligation.

We use analytics (e.g. Google Analytics) and marketing tools (e.g. Google Ads) that may use cookies. You have the option to manage your consent to their use.

8. how long do we keep the data?
We store the data:

• until the service is provided and for up to 3 years after the tour,

• for a maximum of 10 years – for tax, archival purposes or in case of possible claims,

• For the period required by law – for accountability and control purposes.